Hosted FAQ Service

Best Help Desk Software for Customer SupportFocus on your business, get your own hosted FAQ today!

  • Full featured FAQ service
  • No IT infrastructure required
  • Nothing to install or configure
  • Always up to date system and software
  • Dedicated instance, managed backups
  • Enterprise class servers and connection
  • Pay as you go, no long term contracts

Powerful Search, LDAP, Web 2.0,
Search-able Attaches, Easy to Use

by WebSite-Scripts.com

Hosted FAQ Service that Saves Your Time & Money

With FAQ hosting you don’t need to worry about any technical stuff – you can just do your work. We take care about installation, updates, backups, security, and everything needed to help you stay focused on your business.

Reliable FAQ Hosting for Your Business

When you use our FAQ services, your data is stored on secure, always-updated, backed-up daily enterprise-class servers.

With FAQ service there’s nothing to download or install.

Your data is automatically backed up daily by FAQ hosting. Each backup is stored for 28 days. You can also request manual backup from us at any moment.

We use our FAQ host everyday and we store all our sensitive, confidential data on the same servers that our customers use.

Convenient FAQ Services for You

You can get any desired sub-domain name or use your own domain name for your FAQ hosted on our servers.

You’ll never ask if hosted FAQ software is compatible with your server. It is accessible from any platform with a web browser and internet connection. Mac, Windows, Linux are all supported.

It is easy to start using our FAQ service. Monthly fee starts from as low as $49 and you receive two months free if you select the annual payment option.

External LDAP such as Active Directory users can be seamlessly integrated giving you single sign-on (SSO) across your hosted FAQ and your company services and programs.

Unbeatable Set of Features for Hosted FAQ

 General
  • Completely web-based
  • Web 2.0 and AJAX experience
  • Customizable user-friendly interface
  • Multilingual interface
  • LDAP (Active Directory) integration
  • Google Gears support
  • Powerful search (NLS & Stemming)
  • Search in attached documents
 Content Management
  • WYSIWYG editing
  • Drag-n-drop category management
  • Drafts and auto-saving
  • Quick content mgmt in front-end
  • Add images, flash and media
  • Unlimited attachments
  • Scheduled publishing
  • Version history with comparison
  • Manual and auto related articles
  • Simultaneous editing prevention
  • Glossary of terms
  • Inline editing and auto-completers
  • Predefined and editable styles
  • Easy article linking
 SEO Tools
  • Use meta tags to improve ranking
  • SEO friendly links
 Customization
  • 12 custom field types
  • Quick front-end styling settings
  • Predefined front-end themes
  • Create your own themes
  • Template editor without limits
  • Custom voting style and scale
 Back-end User Experience
  • Dashboard
  • Useful data filters
  • Instant module search
  • Global search
  • Bulk operations on data
  • Per module user preferences
  • Global user preferences
 Front-end User Experience
  • Powerful search
  • Featured articles
  • User favorite articles
  • Suggest articles upon new request
  • Ratings for articles
  • Negative rating reason
  • Email to a friend function
  • Email subscription to anything
  • RSS Syndication for anything
  • Print an article function
 Permissions and Security
  • Various access modes
  • Flexible access schemes
  • Multiple users and groups
  • Front-end authorization
  • LDAP support
 Publishing and Information Sharing
  • Publish knowledgebase
  • Share a single article
  • Category publication
  • Auto-related articles widget
 Administrative Features
  • Reporting and statistics
  • Article rating trends
  • Article recovery
  • Censoring for comments
  • Easy installation wizard
  • Easy updates with built-in updater
  • Harvested emails module
  • Import existing knowledge base
  • Manual and automated backups
  • User preferences control
  • Huge variety of other settings

See the feature tour for a complete overview of hosted knowledge management features or try online demo.

Advantages of FAQ Hosted on WSS Servers

  • Nothing to download
  • Safe, secure, backed-up
  • No administration hassles
  • Savings on infrastructure
  • Access from anywhere
  • Works on Mac, PC, Linux
  • No “IT Guy” required
  • Easy to start with
  • Always up-to-date
  • Dedicated (non-shared) instance of hosted FAQ
  • Integration for your existing users directory (LDAP, Active Directory, etc)
  • FAQ host accessible via subdomain by your choice or your own domain
  • All installation and update services are provided for free
  • All required server components are already installed for FAQ host
  • Pay as you go, no long term contracts
  • No setup or hidden fees

Compare WSS Hosted FAQ VS Owned

Find out which version is right for you.

 
Owned
Hosted
No IT infrastructure required   Yes
Managed installation & configuration   Yes
Managed upgrades   Yes
Managed backups   Yes
One-time fee Yes  
Low starting fee   Yes
  Buy Now Contact Us to Sign Up

In all other aspects Owned and Hosted versions are identical. Refer to the Features List for a quick overview of KnowledgeBase Manager Pro features available in all versions and licenses.

Hosted FAQ Plans and Pricing

Knowledge Base License
Hosted (monthly)
Hosted (annual)
Disk Space
Included Bandwidth
5 User Accounts $49 $490 5 GB 5 GB
10 User Accounts $75 $750 10 GB 10 GB
25 User Accounts $125 $1,250 25 GB 25 GB
50 User Accounts $225 $2,250 50 GB 50 GB
100 User Accounts $295 $2,950 50 GB 50 GB
250 User Accounts $395 $3,950 75 GB 75 GB
500 User Accounts $475 $4,750 100 GB 100 GB
1′000 User Accounts $595 $5,950 200 GB 200 GB
Unlimited Accounts need more? - contact us for custom terms
  Contact Us to Sign Up

All prices are in United States Dollars (USD). Disk space and bandwidth are related to hosted knowledge base only. Contact us if you need more.

Receive two months free if you select the annual payment option.

Monthly subscriptions are by credit card only.

Who Uses WSS FAQ Services?

WSS Knowledgebase Service Customers

More than 30,000 customers use WSS products every day, want to see more featured customers?

Learn More about FAQ Host Service by WebSite-Scripts.com

The best way to check WSS FAQ Services in action is to try online demo. You can also take the video tour as a quick start before demo that will provide you with basic steps and features of FAQ service. For complete feature set you can follow the feature tour with more detailed descriptions.

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