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General FAQ

90 day, no-questions-asked refund guarantee

Do you offer money-back guarantee?

Yes. We are pretty sure that you'll love our software, but if you wouldn't – we will cheerfully issue a full refund. We offer 90-day, no-questions-asked money-back guarantee.

Which payment methods do you accept?

We accept following payment methods:

  • Credit or charge cards (including MasterCard, Visa, American Express, and many others) via our secure payment processing partner 2Checkout, Inc. It also supports payment with Paypal. To use this method simply proceed with the ordering.
  • You can also submit your request for required product and license to our sales team and get an invoice to pay via Bank Transfer (Wire Transfer).
  • If for some reason you can't perform payment via 2Checkout, please use alternative payment methods page to pay via ShareIt processing site.

How can I submit a purchase order (PO)?

To get started please send us your PO number. The number will appear on your quote/invoice (valid for 15 days) and will be sent to you in PDF format via email.

We are happy to reference a PO number on a quote/invoice for your internal tracking and record keeping. However, we do not accept purchase orders as form of payment nor the terms and conditions commonly associated with purchase orders.

We provide fully functional evaluation licenses/hosting trial you can use while payment is being arranged. We are able to keep our prices low by offering a standard End User License Agreement (EULA) to all our customers and do not offer commercial credit.

How is the software delivered?

It is delivered electronically – as a downloadable software package. You get an email with credentials for your member area account upon purchase. You can download software from your member area then.

Are there any discounts or special prices?

We provide special discounted pricing for non-profit organizations, open source projects, and educational institutions.

USA Call Us Toll Free: 1-877-744-1221 Canada
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