KnowledgeBase Manager Pro Feature Tour
Click on a feature to see full description
General
| Customizable User-friendly Interface Common and intuitive interface elements provide maximum ease of use. |
Web 2.0 and Ajax Experience Enjoy powerful, good-looking software based on modern and fast web techniques. |
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| Multilingual Interface Multiple interface languages supported both in admin and public areas. You can add or edit one easily! |
Turbo Mode Enable Google Gears to instantly access the admin part. |
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LDAP Integration and Authorization Allow your staff to login to Knowledge Base Manager Pro using existing LDAP authentication system. |
Content Management
| Create Articles Anywhere Share knowledge using powerful WYSIWYG editor with advanced article options. |
Category Management Enjoy easy drag-and-drop category management with inline editing. |
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| Quick Add & Edit Add new knowledge and edit existing entries while browsing your knowledge base. |
Media Content Add images, flash and video content. |
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| Attachments Enhance your knowledge base by adding attachments to articles. |
Related Articles Use both manual and automatic linking of related articles. |
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| Version History Roll back to one of the previous article versions if necessary. |
Drafts and Auto-saving Have incomplete data? – create draft. Writing an article? – it will be auto-saved periodically. |
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| Article Edit Locking Transparent mechanism for simultaneous article editing prevention. |
Glossary Term explanation on mouse over and separate page of glossary terms. |
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| Scheduled Publishing Manage article visibility according to date. |
Article Templates/Snippets Create reusable parts for quick insertion into your articles. |
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Spell Check Get rid of accidental typos in your articles. |
Simple Workflow Use simple article approval system. |
SEO Tools
| Meta Tags Use meta tags for articles and categories and improve ranking and search results of your knowledge base. |
SE Friendly and User Friendly URLs URLs that talk for themselves and improve Search Engine ranking. |
Customization
| Custom Fields Increase depth of knowledge organization and filtration with searchable custom fields. |
Styling and Settings of Knowledgebase Quickly fine-tune front-end knowledgebase look and options. |
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| Themes Use one of the professionally designed themes or create unique theme for your knowledge base and integrate it to your web site. |
Template Editor Fully customizable HTML and CSS parts of knowledgebase templates for complex customization. |
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| Custom Voting You can create article rating form with your own style. |
RTL Front-end Templates Use right-to-left languages layout in your knowledge base. |
Backend User Experience
| Dashboard Launch almost every feature from the Dashboard. |
Bulk Operations Perform group operations on any data stored in your knowledgebase. |
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| Filters Filter anywhere by anything. |
Instant Search Instant search in modules. |
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| Global Search Quickly find anything from any place. |
Module Preferences Customize your workspace as you like. |
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Search Engine Options Customize search engine options according to your preferences. |
Frontend User Experience
| Powerful Search Find any item in your knowledge base. |
User Favorites Select articles to have at your fingertips. |
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| Featured Articles Attract attention to valuable content. |
Active Response Decrease quantity of questions with Active Response! |
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| Subscriptions Allow visitors to subscribe to articles, article categories and comments. |
Feedback Improve quality of customer support with various feedback mechanisms. |
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| Email to a Friend Share an articles with a friend. |
Print Print knowledgebase articles in one click. |
Search Experience
| Searchable Attachments Fully integrate documents into your knowledge base. |
Instant Search Suggest Use quick suggestions for fast navigation to searched item. |
Advanced Permissions and Security
| Access Modes Different access mode settings for front-end. |
Flexible Access Schemes There are plenty of different access schemes you can realize with KnowledgeBase Manager Pro. |
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| Groups Create groups with custom permissions to help you with knowledgebase management or restrict access to content. |
Multiple Users Add users to fill and manage your knowledgebase. |
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| Front-end Authorization Convenient reading + access to restricted content. |
KB Publishing and Information Sharing
| RSS Syndication for Everything Distribute knowledge base articles using built-in RSS syndication. |
Publish Knowledgebase Knowledgebase that you created can be published on unlimited number of websites, local or remote. |
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| Share a Single Article Integrate separate articles to your website. |
Category Publication Share knowledge branches. |
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| Auto Related Widget Relate any pages from your websites to knowledge base. |
Integration with Support Systems Integrate powerful knowledge base with the ticket system that you’re using. |
Administrative Features
| Installation Wizard Installation Wizard provides guided installation of Knowledgebase Manager Pro. |
Updater Easy update of the software via web interface when new version comes out. |
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| Import Import existing knowledge and documents using the import wizard. |
Email Harvesting Harvest all user emails left in your system. |
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| Backups Backup entire database from the control panel. |
Data Recovery You can see all deleted items and recover them. |
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| Statistics Get an overview of how staff, customers and partners are using knowledge base. |
Censoring A list of taboo words helps you to avoid unwanted words in comments. |
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| Articles Rating Trends Track article rating changes. |
Installation API Perform automated installations using API interface. |
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