KnowledgeBase Manager Pro Feature Tour
Click on a feature to see full description
General
| Customizable User-friendly Interface Common and intuitive interface elements provide maximum ease of use. | Web 2.0 and Ajax Experience Enjoy powerful, good-looking software based on modern and fast web techniques. | |||
| Multilingual Interface Multiple interface languages supported both in admin and public areas. You can add or edit one easily! | LDAP Integration and Authorization Allow your staff to login to Knowledge Base Manager Pro using existing LDAP authentication system. |
Content Management
| Create Articles Anywhere Share knowledge using powerful WYSIWYG editor with advanced article options. | Category Management Enjoy easy drag-and-drop category management with inline editing. | |||
| Quick Add & Edit Add new knowledge and edit existing entries while browsing your knowledge base. | Media Content Add images, flash and video content. | |||
| Attachments Enhance your knowledge base by adding attachments to articles. | Related Articles Use both manual and automatic linking of related articles. | |||
| Version History Roll back to one of the previous article versions if necessary. | Drafts and Auto-saving Have incomplete data? – create draft. Writing an article? – it will be auto-saved periodically. | |||
| Article Edit Locking Transparent mechanism for simultaneous article editing prevention. | Glossary Term explanation on mouse over and separate page of glossary terms. | |||
| Scheduled Publishing Manage article visibility according to date. | Article Templates/Snippets Create reusable parts for quick insertion into your articles. | |||
| Spell Check Get rid of accidental typos in your articles. | Simple Workflow Use simple article approval system. |
SEO Tools
| Meta Tags Use meta tags for articles and categories and improve ranking and search results of your knowledge base. | SE Friendly and User Friendly URLs URLs that talk for themselves and improve Search Engine ranking. | |||
| Sitemap Improve indexation efficiency of your knowledge base by Google and other search engines. |
Customization
| Custom Fields Increase depth of knowledge organization and filtration with searchable custom fields. | Styling and Settings of Knowledgebase Quickly fine-tune front-end knowledgebase look and options. | |||
| Themes Use one of the professionally designed themes or create unique theme for your knowledge base and integrate it to your web site. | Template Editor Fully customizable HTML and CSS parts of knowledgebase templates for complex customization. | |||
| Custom Voting You can create article rating form with your own style. | RTL Front-end Templates Use right-to-left languages layout in your knowledge base. |
Backend User Experience
| Dashboard Launch almost every feature from the Dashboard. | Bulk Operations Perform group operations on any data stored in your knowledgebase. | |||
| Filters Filter anywhere by anything. | Instant Search Instant search in modules. | |||
| Global Search Quickly find anything from any place. | Module Preferences Customize your workspace as you like. | |||
| Search Engine Options Customize search engine options according to your preferences. |
Frontend User Experience
| Powerful Search Find any item in your knowledge base. | User Favorites Select articles to have at your fingertips. | |||
| Featured Articles Attract attention to valuable content. | Active Response Decrease quantity of questions with Active Response! | |||
| Subscriptions Allow visitors to subscribe to articles, article categories and comments. | Feedback Improve quality of customer support with various feedback mechanisms. | |||
| Email to a Friend Share an articles with a friend. | Print Print knowledgebase articles in one click. |
Search Experience
| Searchable Attachments Fully integrate documents into your knowledge base. | Instant Search Suggest Use quick suggestions for fast navigation to searched item. |
Advanced Permissions and Security
| Access Modes Different access mode settings for front-end. | Flexible Access Schemes There are plenty of different access schemes you can realize with KnowledgeBase Manager Pro. | |||
| Groups Create groups with custom permissions to help you with knowledgebase management or restrict access to content. | Multiple Users Add users to fill and manage your knowledgebase. | |||
| Staff and Client Users Provide employees and customers with appropriate level of access to the knowledge base. | Front-end Authorization Convenient reading + access to restricted content. | |||
| Single Sign-On Let your users to have one login for everything, login once to access everything including KMP. |
KB Publishing and Information Sharing
| RSS Syndication for Everything Distribute knowledge base articles using built-in RSS syndication. | Publish Knowledgebase Knowledgebase that you created can be published on unlimited number of websites, local or remote. | |||
| Share a Single Article Integrate separate articles to your website. | Category Publication Share knowledge branches. | |||
| Auto Related Widget Relate any pages from your websites to knowledge base. | Integration with Support Systems Integrate powerful knowledge base with the ticket system that you’re using. | |||
| API Relate any pages from your websites to knowledge base. | Export to PDF Export your articles as PDF documents with no hassle. |
Administrative Features
| Installation Wizard Installation Wizard provides guided installation of Knowledgebase Manager Pro. | Updater Easy update of the software via web interface when new version comes out. | |||
| Import Import existing knowledge and documents using the import wizard. | Email Harvesting Harvest all user emails left in your system. | |||
| Backups Backup entire database from the control panel. | Recycle Bin You can see all deleted items and recover them. | |||
| Statistics Get an overview of how staff, customers and partners are using knowledge base. | Censoring A list of taboo words helps you to avoid unwanted words in comments. | |||
| Articles Rating Trends Track article rating changes. | Installation API Perform automated installations using API interface. |
