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        <title>Web-Site-Scripts.com - Articles &#x26; Categories</title>
        <link>https://www.web-site-scripts.com/knowledge-base/category/72</link>
        <description><![CDATA[Root / KnowledgeBase Manager Pro / Usage Manual / Articles & Categories]]></description>
        <language>en-us</language>
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                        <title>Recycle Bin</title>
                                    <link>https://www.web-site-scripts.com/knowledge-base/article/AA-00763</link>
                                    <description><![CDATA[<p>All deleted articles go to the recycle bin. You can access it by clicking the "Recycle Bin" button on the Articles &amp; Categories page:</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00763/recycle-bin-button.png" title="" alt="" border="0" style="border-width: 0px;"><br></p><p>or by selecting Administration &gt; Recycle Bin menu:</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00763/recycle-bin-menu.png" title="" alt="" border="0" style="border-width: 0px;"><br></p><p>To restore an article just click the "Recover" button next to it:</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00763/recover.png" title="" alt="" border="0" style="border-width: 0px;"><br></p><p>If the deleted article had been stored in a category, which still exists, it will be recovered to that category without additional questions. If the category doesn't longer exist, KMP will ask you where would you like to put the restored article.</p><p>KMP does not clean up Recycle Bin automatically. All deleted articles are stored there until someone destroys them completely.</p>]]></description>
                                    <pubDate>Tue, 30 Sep 2014 10:33:30 +0000</pubDate>
                                    <guid>https://www.web-site-scripts.com/knowledge-base/article/AA-00763</guid>
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                        <title>How to Hide an Article</title>
                                    <link>https://www.web-site-scripts.com/knowledge-base/article/AA-00740</link>
                                    <description><![CDATA[<p>You can hide an article from public, so that anonymous users and Client users wouldn't see it. To hide an article, you need to "unpublish" it. This can be done in a number of ways:</p><p></p><ul><li><span style="line-height: 18.200000762939453px;"><a href="#edit" target="">From Article Edit Page</a></span></li><li><span style="line-height: 18.200000762939453px;"><a href="#grid" target="">From the Articles List in Admin Area</a></span></li><li><span style="line-height: 18.200000762939453px;"><a href="#bulk" target="">By Bulk Action</a></span></li></ul><div><span style="line-height: 20.78333282470703px;">Please note that articles hidden by "unpublishing" are still visible to the Staff users. If you wish to hide them from staff users, you would need to <a href="ARTICLE_URL#401##AA-00440#" target="">change these articles' access restrictions</a>.</span></div><p></p><h2><a name="edit" ></a>From Article Edit Page</h2><p>Open the article for edit and click on the Advanced tab.</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00740/advanced-tab.png" style="border-width: 0px; " title="" alt="" border="0"><br></p><p>Remove the checkbox against "Published" and click "Save&amp;Close".</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00740/edit-published.png" style="border-width: 0px; " title="" alt="" border="0"><br></p><h2><a name="grid" ></a>From the Articles List in Admin Area</h2><p>Go to Articles &gt; Articles &amp; Categories page in the admin area.&nbsp;</p><p>You can see article statuses (Published/Unpublished) in the list.</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00740/grid-published.png" style="border-width: 0px; " title="" alt="" border="0"><br></p><p>You can toggle the article status by clicking on the status icon.</p><h2><a name="bulk" ></a>By Bulk Action</h2><p>Go to Articles &gt; Articles &amp; Categories page in the admin area. Mark checkboxes against articles you wish to hide. You'll see the group actions at the bottom:</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00740/group-actions.png" style="border-width: 0px; " title="" alt="" border="0"><br></p><p>Click "Edit" to see the list of options you can change in these articles.</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00740/group-actions-list.png" style="border-width: 0px; " title="" alt="" border="0"><br></p><p>Select the checkbox against "Published". The checkbox on the right must be unchecked.</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00740/group-actions-unpublish.png" style="border-width: 0px; " title="" alt="" border="0"><br></p><p>Click "Save&amp;Close" to apply changes.</p>]]></description>
                                    <pubDate>Fri, 28 Sep 2012 12:29:36 +0000</pubDate>
                                    <guid>https://www.web-site-scripts.com/knowledge-base/article/AA-00740</guid>
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                        <title>Mass deletion of categories and articles</title>
                                    <link>https://www.web-site-scripts.com/knowledge-base/article/AA-00701</link>
                                    <description><![CDATA[<p>It is possible to delete multiple categories at a time. Articles stored in these categories will be also deleted. To do this:</p><p>Go to Articles &gt; Articles &amp; Categories.</p><p>Select desired categories by marking checkboxes next to them. If you would like to select all categories, click on the checkbox next to the root node - "Knowledgebase".</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00701/select.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p><p>Then click the "Delete" button.</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00701/delete.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p><p>You will see a deletion confirmation message, if at there is least one article in these categories.</p><p>Please note that all articles in selected categories and their subcategories will be deleted. An article will not be deleted though if it is assigned to multiple categories and at least one of these categories is not going to be deleted (for example, if article is assigned to both "Cron Job" and "General" categories shown on the screenshots above, it will not be deleted).</p><p><br></p>]]></description>
                                    <pubDate>Fri, 02 Dec 2011 04:05:00 +0000</pubDate>
                                    <guid>https://www.web-site-scripts.com/knowledge-base/article/AA-00701</guid>
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                        <title>Show number of articles that need approval</title>
                                    <link>https://www.web-site-scripts.com/knowledge-base/article/AA-00577</link>
                                    <description><![CDATA[<p>The number of articles that are not published and probably need approval is shown in statistics on the dashboard. You can see it each time you login.</p>
<p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00577/unpublished-articles.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p>
<p>You can highlight this text so that you would pay attention to it each 
time you login. You can do that by altering your language at 
Administration &gt; Interface Languages.<br>Edit the language you're currently using (by default it is English)&nbsp;</p>
<p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00577/edit.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p>
<p>and select the "Labels" tab.</p>
<p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00577/labels.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"></p>
<p>Find the "Number of Unpublished Articles" label using the browser search function (Ctrl-F):</p>
<p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00577/label-edit.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p>
<p>You can use HTML code there, for example you can make this text bold:</p>

<p><div class="preformatted">
<div class="preformattedContent">&lt;b&gt;Number of Unpublished Articles&lt;/b&gt;</div>
</div>
<p>And click "Save&amp;Close".</p><p>Now reload application by pressing F5 button.</p><p>Next time someone logins to the back-end, he would see the number of unpublished articles in the new style:</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00577/new-style.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p></p>
<p><br></p>]]></description>
                                    <pubDate>Thu, 18 Nov 2010 19:54:42 +0000</pubDate>
                                    <guid>https://www.web-site-scripts.com/knowledge-base/article/AA-00577</guid>
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                        <title>Group actions on categories</title>
                                    <link>https://www.web-site-scripts.com/knowledge-base/article/AA-00574</link>
                                    <description><![CDATA[<p>It is possible to change permissions of several categories and their child categories and articles at a time. To do this:</p><p>Go to Articles &gt; Articles &amp; Categories.</p><p>Select desired categories by marking checkboxes next to them. If you would like to select all categories, click on the checkbox next to the root node - "Knowledgebase".</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00574/marked-categories.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p><p>Then click the "Edit" button.</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00574/edit.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p><p>You will see a new window where you can select what objects need new permissions and what new permissions would be.</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00574/group-cat-edit.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"></p><p>You can read about the difference between "add groups" and "replace groups" <a href="ARTICLE_URL#402##AA-00441#" target="">here</a>.</p>]]></description>
                                    <pubDate>Wed, 17 Nov 2010 19:37:23 +0000</pubDate>
                                    <guid>https://www.web-site-scripts.com/knowledge-base/article/AA-00574</guid>
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                        <title>Group actions on articles</title>
                                    <link>https://www.web-site-scripts.com/knowledge-base/article/AA-00573</link>
                                    <description><![CDATA[<p>There is an easy way to change several articles at once. This can be done with help of group actions.&nbsp;You can find them at the bottom&nbsp;left&nbsp;corner of the article grid (in Articles &gt; Articles &amp; Categories):</p>
<p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00573/group-actions.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p>
<p>You can select several articles by marking checkboxes against them:</p>
<p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00573/check-some.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p>
<p>You can also select all articles shown on the current page on one click:</p>
<p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00573/check-all.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p>
<p>Please note that only a limited number of articles are shown on each page there. Usually it is within 10-20. However you can see more, or even all of your articles at once to make a change in one turn.</p>
<p>For that, first check how many articles you have in your knowledge base. You can see the number on the lower right of the articles list:</p>
<p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00573/number-of-articles.png" title="" alt="" border="0" style="border-width: 0px;"><br></p>
<p>Then click on the small button on the upper right (the first one in the group of three buttons).</p>
<p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00573/grid-edit.png" title="" alt="" border="0" style="border-width: 0px;"><br></p>
<p>You will see the "Settings" window pop up with many settings related to the articles list (<a href="http://www.web-site-scripts.com/knowledge-base/article/AA-00605/11/2.-Interface-overview.html#grid-pref" target="">you can read more about it here</a>). Here you need to enter the number equal or bigger then the number of articles in your knowledge base and click "Save&amp;Close". Please note that we recommend to show no more than 1000 articles at once, because as this number grows, your web browser starts working slower and after some point it may hang up. You can safely show up to 1000 articles at once though.</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00573/number-of-records.png" alt="" title="" width="436" height="550" border="0" hspace="0" vspace="0" align="" style="margin: 0px; border-width: 0px;"><br></p>
<p>You can revert to the previous number of articles per page after you finished applying group actions.</p>
<p>When you select one or more articles, group action button is activated:</p>
<p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00573/group-actions-activated.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p>
<p>"Copy To" action copies selected articles to the category by your choice</p>
<p>"Delete" action deletes selected articles (they go to Administration &gt; Recycle Bin after deletion).</p>
<p>"Edit" action allows to change various article properties:</p>
<p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00573/group-actions-edit.png" style="border-right-width: 0px; border-top-width: 0px; border-bottom-width: 0px; border-left-width: 0px; " title="" alt="" border="0"><br></p>
<p>All you need to do is change properties you want to change for selected articles and hit "Save &amp; Close".</p>
<p>Group edit actions are commonly available on other modules, though they usually limited to the "Delete" action only.</p>
]]></description>
                                    <pubDate>Wed, 17 Nov 2010 19:13:22 +0000</pubDate>
                                    <guid>https://www.web-site-scripts.com/knowledge-base/article/AA-00573</guid>
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                        <title>Simple Workflow (approval system)</title>
                                    <link>https://www.web-site-scripts.com/knowledge-base/article/AA-00457</link>
                                    <description><![CDATA[<p>Workflow is a must have feature for a company that consists of more than one person. Authors create new articles that need approval by moderator or manager before being published.&nbsp;</p><p>Role of a user is defined by his ability to change the "Published" status of articles (t<span style="line-height: normal; border-collapse: collapse; ">his status defines if the article is visible to the public, i.e. to anonymous users and Client users).&nbsp;</span>This can be done in the group permissions settings.</p><p><img style="margin: 0px; border-width: 0px;" title="" alt="" src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00457/remove-publish-permission.png" align="" border="0" height="426" hspace="0" vspace="0" width="692"><br></p><p>You can see on the screenshot above that Authors group doesn't have "Publish" permission.</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00457/publish-disabled.png" alt="" title="" style="margin: 0px; border-width: 0px;" align="" border="0" height="320" hspace="0" vspace="0" width="462"><br></p><p>&nbsp;What does that mean?&nbsp;It means that a user from the Authors group can create an article, but he cannot publish it. So until an approver (that has "Publish" permission) checks and publishes&nbsp;the article, it won't be visible to users that are not logged in (e.g. your customers).</p><p><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00457/no-publish-permissions.png" alt="" title="" style="margin: 0px; border-width: 0px;" align="" border="0" height="316" hspace="0" vspace="0" width="638"><br></p><p>The screenshot above shows how articles grid is shown to a user that doesn't have permission to publish/unpublish&nbsp;articles. You can also see that articles "Feedback" and "Related Articles" are not published yet.</p><p>Please note that email notifications are not sent when not published article is created, or when someone published it.</p>]]></description>
                                    <pubDate>Fri, 15 Jan 2010 08:48:35 +0000</pubDate>
                                    <guid>https://www.web-site-scripts.com/knowledge-base/article/AA-00457</guid>
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                        <title>Articles and categories ordering</title>
                                    <link>https://www.web-site-scripts.com/knowledge-base/article/AA-00430</link>
                                    <description><![CDATA[<p>Use these hints if you want to arrange your articles and &nbsp;categories in certain order in the front-end.</p>
<p></p>
<ul><li><span style="line-height: 16px;"><a href="#articles" target="">Articles Ordering</a></span></li><li><span style="line-height: 16px;"><a href="#categories" target="">Categories Ordering</a></span></li></ul>
<p></p>
<h2><a name="articles" ></a>Articles Ordering<br></h2>
<p>You can sort all articles in a category by given attribute. &nbsp;Follow these steps to do that.</p>
<ol>&nbsp;&nbsp;<li>Go to "Customization" &gt; &nbsp;"Styling and Front-end Settings".&nbsp;&nbsp;</li><li>Click on the "Category" tab.<br>&nbsp;&nbsp; &nbsp;<img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2//Shared/KMP/Articles%20&amp;%20Categories/articles-sorting.png" alt="" title="" style="margin: 0px; border-width: 0px;" align="" border="0" height="420" hspace="0" vspace="0" width="579">&nbsp;&nbsp;</li><li>You can change sorting order of articles here &nbsp;separately for:&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</li><ol><li>Articles in the tree on the left (this option is show only for Theme1 and custom themes based on it, because other themes doesn't have a category tree)</li><li>Articles in the main page area on the right&nbsp;&nbsp;</li></ol><li>You can sort them by title, number of views, &nbsp;rating, creation date, or last update date in ascending or descending order.</li></ol>
<p>Set "featured" property to an article if you want &nbsp;to see it at the very top of articles list.</p>

<p>This can be done when you edit an article.</p>
<p>&nbsp;&nbsp;<img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2//Shared/KMP/Articles%20&amp;%20Categories/feature-article-edit.png" alt="" title="" style="margin: 0px; border-width: 0px;" align="" border="0" height="255" hspace="0" vspace="0" width="354"></p>
<p>You can also make article "featured" when you see &nbsp;it in the grid.</p>
<p>&nbsp;&nbsp;<img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2//Shared/KMP/Articles%20&amp;%20Categories/featured-in-grid.png" alt="" title="" style="margin: 0px; border-width: 0px;" align="" border="0" height="0" hspace="0" vspace="0" width="0"><img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2//Shared/KMP/Articles%20&amp;%20Categories/featured-in-grid.png" alt="" title="" style="margin: 0px; border-width: 0px;" align="" border="0" height="294" hspace="0" vspace="0" width="461"></p>
<p>If you would like to arrange articles in certain custom order, you can use alphabetical sorting as shown above along with custom articles naming as shown on the next screenshot:</p>
<p><img style="margin: 0px; border-width: 0px;" title="" alt="" src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2/AA-00430/custom-article-ordering.png" align="" border="0" height="224" hspace="0" vspace="0" width="384"></p>
<p>Just add "a.", "b.", "c." or "01", "02", "03", etc. to article names, and they can be in any custom order.<br></p><p></p><div class="info">
<div class="infoHeader">Featured Articles</div>
<div class="infoContent">
<p>
Please note that the "Move Featured Articles to Top" settings showed under "Sort Articles by" options on the first screenshot on this page also affect article ordering. If some of the articles that you wish to arrange in a desired order by using prefixes in article names (like&nbsp;&nbsp;"a.", "b.", "c." or "01", "02", "03") &nbsp;note that if those settings are enabled, featured articles will be on the top no matter what prefixes they have and what kind of sorting you're using.</p></div></div><p></p>
<h2><a name="categories" ></a>Categories Ordering<br></h2>
<p>Category tree in the front-end has the same order and &nbsp;structure as in the back-end. You can drag-n-drop categories in the back-end to &nbsp;arrange them in required order.</p>
<p>&nbsp;&nbsp;<img src="http://www.web-site-scripts.com/knowledge-base/admin/media_store/2//Shared/KMP/Articles%20&amp;%20Categories/move-category.png" alt="" title="" style="margin: 0px; border-width: 0px;" align="" border="0" height="269" hspace="0" vspace="0" width="707"></p>
<div class="info"><div class="infoHeader">Info</div><div class="infoContent">
<p>It is not possible to have mixed order of articles and &nbsp;categories currently. It means that you can't arrange them this way: "category, &nbsp;article, category, article".</p>
</div></div>
<p><br></p>
]]></description>
                                    <pubDate>Tue, 24 Nov 2009 14:00:00 +0000</pubDate>
                                    <guid>https://www.web-site-scripts.com/knowledge-base/article/AA-00430</guid>
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