1. Go to Administration > General Settings > Auto Related Articles and make sure that the Auto Related option is enabled.
2. If cron is not setup, run it manually. For example by clicking the "Launch cron job now" link on that page.
3. Go to General Settings > Publishing > Publications and click "Reindex" against the auto related widget publication.

You can include parts of the knowledge base (separate articles, categories, the whole knowledge base, or auto related widget) to your existing website (they work without iframes).

You may want to use publications, if:

• You have a multilingual website and you want to put an FAQ or KB on each version o the website. Each KB must have articles and user interface in certain language.
• You have several websites with information about different products or services. You want to put different parts of the knowledge base on different websites.

Publication Guide

1. To start creating a publication, go to Administration > General Settings > Publishing > Publications.
   
   
2. Click "Publish Knowledgebase" and walk through the simple wizard to specify what you want to publish and customize the look and feel.
3. Step 1: General
   On the first step you can enter a name for the publication. It won't be shown to end users, it will just identify this publication in KMP admin interface. Also you can pick language, date, and time format for publication and select a time zone of the target web site.
   Next, you need to select what type of publication you would like to create.
   
   Knowledgebase - publish full knowledge base with all public articles and categories.
   Single Article - publish one article by your choice.
   Auto Related Widget - this profile analyzes a content of a page on your website, where you will put generated code, and displays a list of related articles from the knowledgebase.
   Category - publish one category (with or without subcategories, you can select this on the next step) and its child articles.
   
   
4. On the next step you can select what items (search bar, captcha, quick jump menu) you want to show on published page. Note that this page may have several tabs, for example Article View (it allows you to change look of the page with an article), and Categories View (it allows you to change a category page look).
   
   
   
5. On the next step you can select on of the existing styles, or create your own style.
   
   
   
6. After saving of the new publication profile, click the respective "Get Code" button.
   
   
   
7. Here you can see five parts of code that you need to insert to the target web page to publish this profile.
   
   
   
8. Here is a sample of basic HTML page for better understanding of where these parts must be inserted.
   
   
   <?php if(get_magic_quotes_gpc()){function stripslashes_deep($value){$value = is_array($value)?array_map('stripslashes_deep', $value) :stripslashes($value);return $value;}$_POST = array_map('stripslashes_deep',$_POST);$_GET = array_map('stripslashes_deep',$_GET);$_COOKIE=array_map('stripslashes_deep',$_COOKIE);$_REQUEST = array_map('stripslashes_deep',$_REQUEST);} $post_data = array('gatewayAddr' => "http://".$_SERVER['HTTP_HOST'] . $_SERVER['SCRIPT_NAME']);$action = (empty($_GET['action']) ? "index" : $_GET['action']);$getData = (empty($_GET['data']) ? "" : $_GET['data']);$url = "http://demo/ed-kmp-pack-531/admin/index.php?/gateway_main/$action/3/133e82ff47fbc3bcce818d3af67d6710/$getData";$cookies = "";if (!empty($_COOKIE)) {foreach ($_COOKIE as $k=>$cook) {$cookies .= "$k=$cook;";}}$ch = curl_init($url); if (is_resource($ch)) {curl_setopt($ch, CURLOPT_POST, 1);curl_setopt($ch, CURLOPT_HEADER, 1);curl_setopt($ch, CURLOPT_HTTPHEADER,array("Expect:"));curl_setopt($ch, CURLOPT_NOBODY, 0);curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);curl_setopt($ch, CURLOPT_POSTFIELDS, array('data' => base64_encode(serialize(array_merge((array)$post_data, @$_POST)))));curl_setopt($ch, CURLOPT_COOKIE, $cookies);$kmp_result = curl_exec($ch);curl_close($ch);} else {curl_close($ch);}$kmp_result = explode("<!--__KMP_content_separator__-->", $kmp_result);if (!empty($kmp_result[0])) {$kmp_result[0] = explode("\n", $kmp_result[0]);foreach ($kmp_result[0] as $res) {if (!empty($res)) {if ((strpos($res, "Set-Cookie:") === 0) || (strpos($res, "Location:") === 0) || (strpos($res, "Content-Type:") === 0)) {header($res);if (strpos($res, "image/jpeg")) {echo $kmp_result[2]; exit();}}}}}  if (!empty($kmp_result[1])) {$kmp_arr = explode("\n", $kmp_result[1]);$kmp_meta_data = array();foreach ($kmp_arr as $kmp_arr_row) {$kmp_tmp_key = substr($kmp_arr_row, 0, 9);$kmp_tmp_value = substr($kmp_arr_row, 10);$kmp_meta_data[$kmp_tmp_key] = $kmp_tmp_value;}$kmp_title = @$kmp_meta_data['art_title'];} ?>

   <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

   <html xmlns="http://www.w3.org/1999/xhtml">

   <head>

   <title><?php echo @$kmp_title;?></title>

   <meta name='keywords' content='<?php echo @$kmp_meta_data['meta_kwds'];?>' />

   <meta name='Description' content='<?php echo @$kmp_meta_data['meta_dscr'];?>' />

   <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">

   </head>

   <body>

   <?php if (!empty($kmp_result[2])) {echo $kmp_result[2];} ?>

   </body>

   </html>

    

   UTF without BOM
   

   If you're creating the publication page in a text editor in UTF encoding, make sure that it is "UTF without BOM" encoding option rather than just "UTF". Otherwise you might get "Cannot modify header information - headers already sent" error.

   
   
   What if publication doesn't work?
   

   It may happen that you would get a page with source code junk instead of published content.
   

   
   
   Publishing to CMS
   

   If you're publishing content on a CMS or any other website which is not static, you still need to put the first long part of the code at the very beginning of the page. That usually is done by editing page templates.
   

   
   

   
   
   
   

• Website with Knowledgebase Manager Pro instance
• Target website, where you want to publish some part of your KB

Any ideas?

A: When a web page is accessed, the server checks the extension to know how to handle the page. Generally speaking if it sees a .htm or .html file, it sends it right to the browser because it doesn't have anything to process on the server. If server sees a .php extension, it knows that it needs to execute the appropriate code before passing it along to the browser. There are two solutions for this problem:

1. Simply rename your .html or .htm page in order to set .php file name extension (e.g.: page.html -> page.php).
2. Modify the .htaccess file (or create it if there is no .htaccess file yet) in the folder with publication and tell it to execute PHP code in .html pages by adding following line:
   
   AddType application/x-httpd-php .html
   If you're going to use one publication page only, it is better to do it this way:
   
   <Files page.html>
   AddType application/x-httpd-php .html
   </Files>
   Do not forget to replace "page.html" with your web page name.