1. Make a backup of the data on PRODUCTION and copy the backup file to TESTING. You can use your favorite database management tool for this or make a backup from the command line (it works on Windows as well as on Unix-like systems). 
   mysqldump -u db-login-on-production -p --default-character-set=utf8 kmp-database-on-production > dump.sql
2. Truncate the database on TESTING (i.e. delete all tables from it).
3. Restore the database backup on TESTING. Again, you can do this from the command line or with your favorite database management tool.
4. mysql -u db-login-on-testing -p --default-character-set=utf8 kmp-database-on-testing < dump.sql
5. Delete all files within the following folders on TESTING (paths are relative to the root KMP folder).
   
   /admin/attaches/
   
   /admin/media_storage/
6. Copy the contents of the following folders from PRODUCTION to TESTING.
   
   /admin/attaches/
   
   /admin/media_storage/
7. Update the links to embedded images by running a MySQL query on TESTING:
   UPDATE `faq_articles` SET `answer` = replace(`answer`, 'http://www.production.com/admin/media_store/2/', 'http://www.testing.com/admin/media_store/2/') WHERE `account_id`=2;
   

   where:
   www.production.com is the domain name of the PRODUCTION instance 
   www.testing.com is the domain name of the TESTING instance
   if KMP resides in a sub-directory relatively to the web root directory, adjust the query accordingly
   if your database tables have a prefix, add it to the table name 'faq_articles' in the query, e.g. 'prefixfaq_articles'

Create a restricted category (e.g. named "Articles For Review") and limit access to it for Reviewers and Authors only.

Create two groups: Authors and Reviewers on Users & Groups > Staff > Staff Groups page. Uncheck the permission "Articles: Change Restrictions" in the Authors group. This will prevent them from changing article permissions, so new articles would always inherit permissions from the restricted "Articles For Review" category and thus wouldn't be exposed to others.

Subscribe reviewers to "Articles For Review" category on the Articles > Subscribers > Category Subscribers page.

When Author creates a new article in "Articles For Review", subscribed Reviewers will get a notification email.

Reviewer can approve the article by moving it to the target public category (where article should be put to) or reject it by writing an email to the author.

If Author (or anyone else) updates the article, Reviewers also get a notification email.

It may show:

• "Public" for a public article (i.e. visible to everyone),
• "All Groups" for a restricted article, which every user group has access to
• A group name or multiple group names, separated by commas. That would be group(s) that have access to a given article.

Here is how you can turn that column on.

Go to the Articles > Articles & Categories page and click on the button shown below:

That will open the article list settings. Tick the checkbox next to "Access" and click "Save & Close" to save the change.

Now you can see article permissions right in the list.

or by selecting Administration > Recycle Bin menu:

To restore an article just click the "Recover" button next to it:

If the deleted article had been stored in a category, which still exists, it will be recovered to that category without additional questions. If the category doesn't longer exist, KMP will ask you where would you like to put the restored article.

KMP does not clean up Recycle Bin automatically. All deleted articles are stored there until someone destroys them completely.

To change your own account preferences click on the My Account menu:

Then select the Preferences tab and click Edit.

You'll find the language, time zone, time and date format settings there.After you click Save & Close, it will reload the application and apply the new settings.

Global Setting for Anonymous Users

To change global preferences for all anonymous front-end users, go to: Customization > Styling and Front-end Settings:

Make changes and click Save.

When you are logged in to the knowledge base, your account language preference overrides the front-end language setting.

You can also setup the default preferences for all future users.

If you're not logged in, you can see the current version at the bottom of the login screen:

After login to the admin area you will see the version at the bottom left:

Remember to keep your KMP up-to-date to ensure that you have the lasted features and fixes. Here you can find the update guide.

• notifications for new and updated articles
• notifications for new comments
• new questions
• email with user login details
• emails sent when user registers in the knowledge base
• test email