Knowledgebase Manager Pro Feature Development Roadmap

Last updated: March 9, 2010

Meeting more than halfway with our current and prospective customers, we publish the roadmap of KnowledgeBase Manager Pro development progress with continuous updates, and current development status of each feature. This roadmap is a fixed by 90% plan of future releases and features that will form them.

In front of each feature you can see its current status: started – development in progress, completed – feature has been implemented, has status of beta-testing now, and will be included in the next KnowledgeBase Manager Pro release.

We always do our utmost sticking to charted plan; however we reserve the right to modify order and set of features for each release on the ground of capabilities, practicability, popularity and demands of our respective customers. Listed above risks may cause changes to release dates. You can trust by 90% to next release plan nevertheless.

We also invite you to visit KnowledgeBase Manager Pro Ideas voting and suggestion page, where you can influence the future development of KnowledgeBase Manager Pro by voting for some feature or adding a new one!

To see the list of changes for current and previous versions of the Knowledge Base Manager Pro scroll to the Released Versions section below.

Knowledgebase Manager Pro 5.3 (May, 2010)

• Front-end only users (Clients) started Looking for your suggestions on this feature
  There will be two type of users and groups: Staff (current users) and Clients. Clients are read-only users that are able to login to front-end only and are not able to login to back-end. Client Groups have only profile access permissions (view/edit) and category access restrictions.

Knowledgebase Manager Pro 5.4

• Workflow Looking for your suggestions on this feature

Released Versions

This list shows features added to previous versions of Knowledge Base Manager Pro. If you would like to see extended information about these features, visit the What’s New section.

Knowledgebase Manager Pro 5.2.2 Minor Release (Released)

This planned maintenance update is dedicated to Knowledgebase Manager Pro stability and performance improvements, and resolving of all issues found since the previous release. No new features included.

Knowledgebase Manager Pro 5.2.1 Minor Release (Released)

This is a maintenance release that will include fixes and some completed and tested features:

• Installation via XML API completed
  An XML based installation API that can be used by web hosting companies, partners or ISPs to perform remote installations. Based on XML-RPC standard.
• Search in Subcategories Option completed
  Search in subcategories option will be added to both front-end and back-end advanced search. Will be enabled by default. This will lead to more accurate search results and fixes behavior when user selects one category only that contains subcategories by-turn and then expects to see results from these subcategories as well.
• Permissions to Delete Statistics and Questions completed
• Permission to Publish Articles (for Simple Workflow - Approval System) completed
  Usage scenario: There are two groups in KMP: Authors and Editors. Authors don’t have permission to publish articles, but can add articles. Articles they create are not public until Editors approve them. Editors have permission to publish articles.
• Spell Check completed
  Spell check button will be added to WYSIWYG for clients that constantly asking us for spell checking option.

Knowledgebase Manager Pro 5.2.0 (Released)

• Article Templates/Snippets completed
• Search and indexation of document files attached to articles. completed
  Supported formats:
• MS Office 2003 Word Documents: .doc, .dot
• MS Office 2003 Excel Workbooks: .xls, .xlt
• MS Office 2003 PowerPoint Presentations: .ppt, .pot
• MS Office 2007 Word Documents: .docx, .docm, .dotx, .dotm
• MS Office 2007 Excel Workbooks: .xlsx, .xlsm, .xltx, .xltm
• MS Office 2007 PowerPoint Presentations: .pptx, .pptm, .potx, .potm
• MS Office 2007 Visio Drawing: .vdx
• Adobe PDF Documents - .pdf
• RTF Documents: .rtf
• TXT Documents: .txt, .htm, .html, .shtml, .shtm, .txt, .php, .asp, .cfm, .cfml, .pl, .cgi, .aspx, .jsp - we can extend this list with any text based formats
• Images: .jpg, .jpeg, .tiff, .tif (not images it selves, but meta data)
• Powerful Search completed
• Natural language full-text search (Native NLS by mySQL) completed
• Boolean full-text search (Boolean Full-text by mySQL with ability to choose default Boolean logic) completed
• Keyword Search (Simple search with ability to choose default Boolean logic) completed
• Optional Query Expansion for one word search completed
• Highlighting of keywords in search results completed
• New powerful search applied to active response suggestions completed
• Settings to control output of active response completed
• Back to search results completed
• Preferences for data grids in search results (back-end) completed
• Open article if search performed by Article ID (back-end) completed
• Instant Search Suggest for Front-end and Back-end completed
• Ability to Add/Edit Allowed Mime-Types completed
• Additional front-end operations on data completed
• Glossary (Add/Edit/Delete)
• Edit Profile
• RTL Front-end Templates (for Right-to-Left languages) completed
• Remember Sidebars’ States and Sizes completed
• Expand/Collapse Button for Front-end Tree and Category Selector Combobox completed
• Bulk Edit of Permissions for Categories completed
• Separate Login Message for Users Not Assigned to Any Group completed
• Animation Preference for Better Performance completed
• Restricted Groups column in Articles Grid completed

Knowledgebase Manager Pro 5.1.1 (Released)

• LDAP Integration completed
• Supported platforms: Microsoft Active Directory, Nowell, SMB/SAMBA, Posix, Posix Bis
• Authorization, Group Mapping, Synchronization of User Details and User Group Assignment, etc.
• LDAP TLS Support
• “Users” Tab in Group Add/Edit Window completed
• Tab shows users assigned to current group, with ability to add and remove them
• “Member of” Tab in User Add/Edit Window completed
• Tab shows groups current user assigned to, with ability to add and remove them
• User Picker/Auto Completer with optional combobox for lists with up to 25 user accounts completed
• Quick add fields with auto completer for: completed
• Quick adding of Related Articles
• Quick adding of Users to User Groups
• Quick adding of Groups to User
• Many other places where it is useful
• Main menu trigger preference for back-end users completed
• Preference on how to show main menu items, either by mouse over or by click
• Installation Wizard improvements and more comments added completed
• Ability to view Update Log added on the final step of update process completed
• Current theme loading added by default in Manage Templates module completed
• Minimal width set for left category tree in the first theme completed
• Captcha for “Ask a Question” and “Negative Rating” forms completed
• Add community submitted interface translations to the package completed
• French
• Russian
• German (front-end translation)
• Italian (front-end translation)
• Polish (front-end translation)

Knowledgebase Manager Pro 5.1.0 (Released)

• More functions for WYSIWYG article editing completed
• Change font face, type, and size completed
• Styles completed
• Change text color and highlight color completed
• Clearing of text formatting completed
• Headings H1-H6 completed
• Numbered lists completed
• Bulleted lists completed
• Links completed
• Links to articles completed
• Email links completed
• Anchors completed
• Special characters inserting completed
• Find & Replace completed
• Tables (advanced module) completed
• Inserting and storage of media content within articles completed (announce, description and screenshots)
• Images (local, remote, multiple upload) completed
• Flash (local, remote, multiple upload) completed
• Video (local, remote, multiple upload) completed
• Allow usage of permanent links between articles completed
• Publishing of certain category with or without subcategories completed
• Custom fields for articles completed (announce, description and screenshots)
• Search in custom fields completed
• Required custom fields supported completed
• Public and internal custom fields completed
• Custom field types:
• Text area completed
• Text field completed
• Multi select completed
• Multi checkboxes completed
• Radio buttons completed
• Select list completed
• Combobox field completed
• Cascading select completed
• Number field completed
• Email field completed
• URL link field completed
• Date picker completed
• Date time completed
• New front-end style with tree-view categories completed (mockups: Home view, Article view)
• Fully-customizable templates for each layout element completed
• AJAX’ed menus and actions completed
• Category and article access permissions for public area users with authorization support completed
• Author statistics (by articles published, by popularity) completed
• Drafts and autosave for articles completed
• Auto save of an article being edited. Auto save interval settings. completed
• Ability to save article as draft for further editing completed
• Article cross-editing notifications completed
• Drafts tab on dashboard completed
• General operations on data in public area completed
• Add/edit articles completed
• Add/edit categories completed
• Search engine and user friendly links completed
• Featured articles completed
• User favorites completed
• Improved navigation and tips in control panel completed
• Ability to add Article, Category, User and User Group from any place completed
• Ability to turn on/off tips for navigation and modules in user Preferences completed
• User setting: open articles in maximized window completed
• More than 30 new styling options and settings for front-end knowledge base
• Template Editor: ability to edit front-end templates completed
• Glossary: searchable list of terms and abbreviations completed
• Article Preview Action: button at the back-end that opens the article in the front-end completed
• Sidebars Folding: now you can hide sidebars in back-end when not required to get more workspace completed
• Article Edit Locking: restricts access to an article by only allowing one user access at any specific time to prevent the interceding updates completed
• More Group Edit Operations for Articles completed
• Publication Date completed
• Expiration Date completed
• Featured completed
• Add to My Favorites completed
• Groups completed
• Additional user preferences completed
• Administrator can override user preferences and set default options completed
• Some grid titles are replaced by icons in order to save space completed