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How to reindex the page with Auto Related Widget

Author: Edward Hardin Reference Number: AA-00729 Views: 3025 Last Updated: 08/03/2012 04:50 PM 0 Rating/ Voters

If Auto Related Widget doesn't suggest any articles, try these steps:

  1. Go to Administration > General Settings > Auto Related Articles and make sure that the Auto Related option is enabled.
  2. If cron is not setup, run it manually. For example by clicking the "Launch cron job now" link on that page.
  3. Go to General Settings > Publishing > Publications and click "Reindex" against the auto related widget publication.
By doing this you make KMP reindex the page with the widget and if there are any articles in the knowledge base which could be related with the page, they will be added to the Related Articles box.