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Client users cannot login

Author: Edward Hardin Reference Number: AA-00691 Views: 5635 Last Updated: 08/11/2011 12:36 PM 0 Rating/ Voters

User can login to KMP if he has a user account, the account is enabled and assigned to a group.

If these requirements are satisfied, but a Client user still cannot login and it gives "wrong login or password" message, please check if front-end login is allowed at Customization > Styling and Front-end Settings page:


The "Disable Front-end Login" option must be inactivated as shown on the screenshot. Otherwise Client users won't be able to login to the system.