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Make articles available for anonymous users

Author: Edward Hardin Reference Number: AA-00576 Views: 6116 Last Updated: 10/06/2016 02:29 PM 0 Rating/ Voters

Article is available for anonymous users and all Client users if:

  • its Access restrictions are set to "Public"

  • it is published

To make the whole knowledge base or selected categories and their contents visible to everyone, follow these steps:

  1. Apply a group action on categories to change permissions. You need to apply new permissions to all objects and set "Public" access restrictions, like shown on the screenshot:

  2. Use article group actions to set "Published" status for all articles within selected categories.