Maximum File Size option is limited by upload_max_filesize and post_max_size directives of PHP. If you want to setup maximum file size larger than it is possible to do in knowledge base settings, you should
- Open the php.ini configuration file of your PHP installation.
- Find upload_max_filesize directive.
- Set an appropriate value to it. Let's say you need to upload files with size up to 128 megabytes, so you set:
- Find post_max_size directive.
- Set an appropriate value to it:
- If memory_limit is enabled, it also affects file uploading. Generally speaking, memory_limit directive should be larger than post_max_size
or disabled by setting it to "-1":
- Restart your web server to apply changes.
These steps also help you to increase maximum size of the following files that you may want to upload to KMP:
- images and
media files that can be uploaded in WYSIWYG editor
- logo
- language files, if you work with exported language files and then import them to the knowledge base
- CSV files that you can use to import articles from
- exported database backup files that you want to import