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I get error 'Could not send mail via SMTP:...' What should I do?

Author: Antony Corsten Reference Number: AA-00242 Views: 4080 Last Updated: 08/11/2009 08:18 AM 0 Rating/ Voters

Usually this happens when you have incorrectly formatted email template.

In this case please check your email template:

  1. You should have at least 3 headers: 'To:', 'From:', 'Subject:'
  2. Each header should be in separate line
  3. You should not have empty lines between headers
  4. You should have at least 1 empty line after headers
  5. All headers except Subject, Charset, Format and Attachments should have a valid email address in them