Online Chat
 Call Us: 
Browse Submit a Ticket
Advanced Search
Rss Categories

Uploaded content (media files, attachments, etc) receive incorrect permissions

Author: Gregory Koldman Reference Number: AA-00201 Views: 6382 Last Updated: 09/06/2010 11:52 AM 0 Rating/ Voters

Q: It seems that when I use the HTML Editor to upload images the uploaded image receives incorrect permissions. I checked and can see it on the server via FTP, although cannot access it via HTTP (via browser).

I've tried changing permissions on the files, although at risk of screwing something up worse I decided to stop. Do you have any suggestion on how I correct this?

A: You need to turn off safe_mode option in PHP properties. To do that:

  1. Open the php.ini file in your PHP directory.
  2. Find the "safe_mode" string and set it to "Off":
    safe_mode = Off
  3. Restart your web server.