December 14th, 2009 | No Comments »
Long-expected update of knowledge base software by Web-Site-Scripts. We announce that Knowledgebase Manager Pro v5.2 has been released. Major improvements of this version concern search capabilities, article templates, and performance optimization. With this version you can search in attached documents, it better understands your search phrases, you got better suggestions from active response system, and there are lots of additional search parameters and options.
December 3rd, 2009 | No Comments »
We have launched public beta testing of the new KnowledgeBase Manager Pro version today and invite everyone to evaluate it before the release. We are always guided by our customers’ feedback and we also want to hear from you this time. Your feedback will help us eliminate any small shortcomings that may still persist in the beta version of the product. We’re inviting you to test KnowledgeBase Manager Pro v5.2 beta!
October 26th, 2009 | No Comments »
We shed some light on the upcoming search updates for KnowledgeBase Manager Pro. Next version will include search indexation of attachments, natural language search engine, Boolean search engine, ability to switch search method, highlighting of keywords in search results, active response suggestions with new powerful search, settings to control output of active response, Instant Search Suggest for search fields, and other must-have features and updates.
October 5th, 2009 | No Comments »
Web-Site-Scripts launches new service – knowledgebase hosting. You do not longer need a server or hosting to use your own knowledge base! Our specialists take care of all technical stuff. You get your knowledge base turnkey with our brand new knowledge management service. Our knowledge base hosting servers are always configured for maximum performance due to smart caching and compression of transferred data.
August 7th, 2009 | 1 Comment »
It is pleasure to tell that KnowledgeBase Manager Pro v5.1.1 has been released today. LDAP integration, lots of new small but tasty features, and numerous improvements have been added to the new version. Dialog with our customers turned into fruitful close collaboration and allowed us to make KnowledgeBase Manager Pro more stable, easy-to-use and, we are not afraid of these words now, almost perfect.
July 22nd, 2009 | No Comments »
Is it really worth it to enlarge support team to process more and more requests and tickets instead of working on intensive development of customer support by providing your clients with quality and up-to-date support content through help desk knowledge base?
June 19th, 2009 | 2 Comments »
We are happy to introduce major Form Processor Pro update. Most powerful and widespread form processing software has been updated. Plenty of new features have been added. Software documentation has been reviewed and extended. Our current customers can already download the latest version!
June 6th, 2009 | No Comments »
Knowledge Base Manager Pro v5.1 has been released after the long months of hard work. We present the list of all new major features and updated online demo. Proceed to the online purchase if you’ve been waiting for this update – it is already available for download by our customers!